At z7com, we take the privacy and security of your personal data seriously. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you hold over your own data as a registered member of Pakistan's premier online casino platform.
Six core principles that shape the way z7com handles the personal data of every Pakistani member on our platform.
All data transmitted between your device and the z7com platform is protected by industry-standard TLS/SSL encryption. Your login credentials, payment details, and personal information are never sent in plain text over any network.
z7com only collects personal information that is genuinely necessary to operate your account, process transactions, and comply with our international gaming licence obligations. We do not harvest data beyond what is required for these stated purposes.
Your personal data is never sold, rented, or traded to third-party marketers or data brokers. z7com shares your information only with trusted service partners who are contractually bound to use it solely for the purpose of delivering z7com services.
Registered members have the right to access, correct, export, or request deletion of their personal data at any time. These requests can be submitted through the z7com live support chat or via email to our data protection contact address.
z7com uses cookies solely to improve your on-site experience, remember your session preferences, and gather anonymised analytics. We do not use third-party advertising cookies or cross-site tracking pixels. You can manage cookie preferences from your browser settings at any time.
z7com operates under an international gaming licence that mandates strict data protection standards. Our data handling practices are audited regularly to ensure we remain compliant with applicable privacy regulations and our own published commitments.
This Privacy Policy ("Policy") applies to all personal data collected, stored, and processed by z7com ("we", "us", "our") in connection with the online gaming and sports betting platform operated at z7com.pro. It governs our data practices in relation to all registered members and visitors, including Pakistani users accessing the platform from Karachi, Lahore, Islamabad, Faisalabad, and all other cities across Pakistan.
z7com is committed to handling your personal information with transparency, fairness, and security. This Policy explains in plain English what data we collect when you register and use z7com, why we collect it, how long we keep it, and what your rights are in relation to it. We encourage you to read this Policy carefully before registering an account.
By creating a z7com account and using our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should refrain from using the z7com platform.
This Policy should be read alongside the z7com Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference into your membership agreement with z7com.
For the purposes of this Privacy Policy, z7com acts as the data controller in respect of personal data collected through the z7com.pro platform. As data controller, z7com determines the purposes and means by which your personal data is processed.
Where z7com engages third-party service providers to process personal data on its behalf — such as payment processors, KYC verification providers, or analytics platforms — those parties act as data processors, bound by written data processing agreements that restrict their use of your data to the specific services they provide to z7com.
Data protection enquiries may be directed to z7com's support team at [email protected]. Please include "Data Protection" in your subject line for prompt routing to the relevant team.
z7com collects personal data through several channels: directly from you when you register or interact with the platform, automatically through your use of the website, and from third-party sources as part of identity verification. The specific categories of data we collect are set out below.
When you create a z7com account, we collect: your full legal name, date of birth, Pakistani residential address, email address, and mobile phone number. This information is mandatory for account creation and is used to establish and manage your membership.
To comply with our international gaming licence obligations and anti-money laundering (AML) requirements, z7com may request copies of government-issued identity documents. Acceptable documents include your CNIC (Computerised National Identity Card), passport, or national driving licence. We may also request proof of address, such as a utility bill or bank statement dated within the last three months.
When you make deposits or withdrawal requests, z7com collects the transaction details necessary to process those payments. This includes your JazzCash or EasyPaisa account number, bank account details for HBL, UBL, or Meezan Bank transfers, or your USDT TRC20 wallet address. z7com does not store full debit card numbers — card payments are processed directly by our PCI-DSS compliant payment partners.
z7com records all gaming and betting activity associated with your account, including game sessions, bet amounts, outcomes, bonuses applied, and account balance changes. This data is used for account management, fraud detection, responsible gaming monitoring, and regulatory reporting.
When you access the z7com platform, we automatically collect certain technical data, including your IP address, device type, browser type and version, operating system, referring URLs, pages visited, time spent on the platform, and session duration. This data is used for platform security, performance optimisation, and anonymised analytics.
When you contact z7com support via live chat or email, we retain records of that correspondence, including the content of messages, timestamps, and the resolution outcome. This data is used for quality assurance, dispute resolution, and ongoing support.
| Data Category | Examples | Collection Method |
|---|---|---|
| Registration Data | Name, DOB, address, email, phone | Provided by you at sign-up |
| KYC Documents | CNIC, passport, proof of address | Uploaded by you on request |
| Financial Data | JazzCash number, bank details, USDT wallet | Provided during deposit / withdrawal |
| Gaming Activity | Bets, wins, losses, session history | Automatically recorded by platform |
| Technical Data | IP address, device, browser, session logs | Automatically collected on access |
| Communications | Live chat transcripts, email records | Collected when you contact support |
z7com uses your personal data for the following purposes. We only process data where we have a lawful basis to do so, as detailed in Section 5.
z7com processes your personal data under the following legal bases, depending on the purpose of processing:
z7com does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited circumstances, and only to the extent strictly necessary for the stated purpose:
To process PKR deposits and withdrawals, z7com shares relevant financial data with payment service providers including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and our debit card processing partner. These providers are contractually obligated to use your data solely for payment processing purposes.
To meet our age verification and identity confirmation requirements, z7com may share your submitted KYC documents with third-party identity verification service providers. These partners are bound by strict data processing agreements and may not use your documents for any other purpose.
z7com may be required to disclose member data to its licensing authority, financial intelligence units, law enforcement agencies, or other regulatory bodies where we are legally compelled to do so. z7com will notify you of such disclosures where legally permitted.
z7com uses third-party cloud hosting, platform analytics, and cybersecurity services. These providers may process limited technical data (such as server logs) in the course of delivering their services to z7com, under strict data processing agreements.
In the event of a merger, acquisition, or sale of all or part of z7com's business, member data may form part of the transferred assets. z7com will notify affected members in advance of any such transfer and ensure that the receiving entity commits to honouring the privacy standards described in this Policy.
z7com uses cookies and similar technologies to operate the platform, remember your session preferences, and gather anonymised analytics data. We do not use advertising cookies, retargeting pixels, or any cross-site tracking technologies.
These cookies are strictly necessary for the z7com platform to function. They maintain your login session, remember your preferred language and currency display, and enable core platform features. Essential cookies cannot be disabled without impairing your ability to use the platform.
z7com uses anonymised, first-party analytics to understand how members navigate the platform. This data helps us identify popular game categories, improve page load performance, and fix navigation issues. No personally identifiable information is included in analytics data sets.
You may control cookie behaviour through your browser settings. Most modern browsers allow you to block or delete cookies. Note that blocking essential cookies will affect your ability to log in and use core platform features. Please consult your browser's help documentation for instructions on managing cookies.
z7com retains your personal data for as long as your account remains active and for a defined period thereafter, in accordance with our licensing obligations and applicable law. The following retention periods apply:
Upon expiry of the applicable retention period, z7com will securely delete or anonymise your personal data unless a longer retention period is required by law or regulatory directive.
z7com implements a layered approach to data security, combining technical controls, organisational procedures, and contractual safeguards to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
While z7com takes all reasonable measures to protect your data, no internet-based system is completely immune to security threats. If you believe your account has been compromised, contact z7com support immediately via live chat so we can take swift protective action.
As an internationally licensed online gaming operator, z7com's data processing infrastructure may be located outside of Pakistan. Where your personal data is transferred to servers or processors in other jurisdictions, z7com takes appropriate safeguards to ensure that your data receives an equivalent level of protection to that described in this Policy.
Such safeguards include the use of standard contractual clauses or binding data processing agreements with all recipients of your personal data, ensuring that those recipients are contractually bound to process your data only for the stated purpose and to maintain security standards consistent with those applied by z7com.
As a z7com member, you have a range of rights in relation to your personal data. These rights may be exercised at any time by contacting z7com support via live chat or at [email protected]. z7com will respond to all valid data rights requests within 30 days.
As a registered member, you hold the following rights over your personal data. Contact our support team to exercise any of these rights — no unnecessary hoops, no waiting around.
Request a copy of all personal data z7com holds about you, including account details, gaming history, and KYC records.
Request correction of any inaccurate or incomplete personal data held in your z7com account profile.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Request that z7com restricts the processing of your personal data in certain circumstances, such as while a dispute or verification query is being resolved.
Request an export of your personal data in a structured, machine-readable format so that you may transfer it to another service provider of your choice.
Object to the processing of your personal data for direct marketing purposes or where processing is based on z7com's legitimate interests and you have grounds to object.
z7com is strictly an adult platform. Membership is available only to individuals aged 21 years or older. z7com does not knowingly collect, process, or retain personal data relating to individuals under the age of 21. If z7com becomes aware that personal data has been collected from an individual under 21, that account will be immediately closed, all associated data will be securely deleted, and any deposited funds will be returned via the original payment method.
If you are a parent or guardian and believe that your child may have accessed z7com and provided personal information, please contact us immediately at [email protected]. We will investigate and take prompt corrective action.
21+ Only. z7com enforces age verification as a mandatory step in the account registration and KYC process. Age restriction is not optional — it is a core compliance requirement of our gaming licence.
z7com may send you promotional communications — including welcome bonus offers, PSL cricket betting specials, slot tournament announcements, and seasonal promotions — via email or SMS, but only where you have given your explicit consent to receive such communications at the time of registration or subsequently through your account settings.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent does not affect the delivery of transactional communications — such as deposit confirmations, withdrawal notifications, and account security alerts — which z7com sends as part of its contractual obligations to you and which cannot be disabled.
The z7com platform may contain references or contextual links to third-party websites, game provider pages, or payment provider portals. This Privacy Policy applies exclusively to the z7com.pro platform and does not extend to any third-party websites. z7com is not responsible for the privacy practices, content, or data handling of any third-party websites, and we recommend that you review the privacy policies of any third-party site before providing them with your personal information.
z7com reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable regulatory requirements. When material changes are made, z7com will notify registered members via email or a prominent notice on the platform at least 7 days before the revised Policy takes effect.
The "Last Updated" date displayed at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the z7com platform following any update constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way z7com handles your personal data, you may contact us through the following channels:
Live Chat: Available 24/7 from your z7com account dashboard. The fastest route to our support and data protection team.
Email: [email protected] — please use the subject line "Privacy Request" for data rights enquiries and "Privacy Complaint" for formal complaints. We aim to acknowledge all emails within 24 hours and provide a full response within 30 days.
If you are not satisfied with z7com's response to a privacy complaint, you may have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction, or to the independent dispute resolution service designated by z7com's licensing authority.
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